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Our Policies
Ordering Products:
You can order online, at
your convenience…7 days a week, 24 hours a day on our secure PayPal
shopping cart.
 What
is PayPal?
PayPal is the most reputable on-line payment processing service
available. PayPal services users in 38 countries including the
United States and has over 20 million registered users, including
more than 3 million business accounts.
PayPal was recently acquired by eBay, and is located in Mountain
View, California. PayPal is the 2002 SIIA Codie Awards winner for
"Best eCommerce Solution" and is recognized by PC Magazine as one of
"The Top 100 Web Sites."
Your financial data stays with PayPal and is never distributed to
European Touch Cosmetics or DAX Cosmetics.
Return & Exchange Policies:
Merchandise may be exchanged in the form of a credit from our
website at current value of merchandise within 30 days of purchase.
A store
credit will be issued upon receipt of your return into our center.
Please
email customer service for additional questions.
Mail returns to:
European Touch Cosmetics Returns
3989 Darmouth Court NE, Silverdale, WA 98311
Shipping Policies:
Alaska, Hawaii and U.S. Territories
Most orders to these destinations ship via Priority Mail.
Please email customer service for details.
We ship most orders via UPS, FEDEX or USPS to arrive in 3-7 business
days. Shipping charges are for each address. International orders,
we add a flat 35% charge, which covers shipping and handling.
For additional $15 per address, we can ship most orders received by
12 noon EST via UPS/FEDEX to arrive in 2-3 business day. There are
additional charges for orders with multiple boxes, large or bulky
items, and shipments to Hawaii and Alaska. Rush delivery is not
available via International, APO/FPO addresses, P.O. boxes, U.S.
Territories. Overnight delivery is available to most locations in
the continental United States
Oops! Sometimes we make mistakes...
There may be errors in the prices, descriptions or images of certain
merchandise, and we reserve the right to restrict orders of those
items.
Prices subject to change without notice.
European Touch is not responsible for return postage of lost or
misdelivered items.
Original shipping charges will not be refunded.
European Touch cannot accept any returns for purchases made at any
retail location or from any third party. Retail locations and third
parties cannot accept returns for purchases made through our
website.
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